Serving More Than 8,000 Business Clients
Let uProChat Handle the Heavy Lifting for You
With uProChat, you get an all-in-one service. Live chats are handled by our industry-trained agents and software platform. You won’t need to take staff away from their core responsibilities to handle chats, or train anyone to operate the system. We qualify your leads for you. All other chats, including service requests, will be free to you. You only pay for the qualified leads.
Working With Us
No software to learn and no chat staff to hire. Let our agents handle the work for you. You can just focus on growing your business.
- You Don’t Need to Hire Live Chat Agents
- 24/7 Live Chat Coverage
- Designed Exclusively for Web Conversion
- Expertise in Each Industry
- Dedicated Support Team
- Pay For Performance Pricing
- No contracts, no penalties, and you can cancel at any time.
With Live Chat Agents
Key Service Features
- Live Chat Agents
- API/CRM and Dashboard Integrations
- Self Service/Chat Operator Rollover
- English & Spanish Bilingual
Virtual Assistant Software
Connecting with prospects is easier than ever before. With just a few clicks, our software captures your prospects’ availability to meet with your business, as well as how they prefer to be contacted.
The ability to connect visitors directly to your business by phone from within the chat is one of our most unique features. This feature enhances conversion rates by eliminating email and telephone tagging.
Exit-intent technology recognizes when visitors are leaving clients’ websites. A pop up appears offering the visitor one more chance to chat before they leave.
Facebook Messenger Integration
Integrate our software and service with your Messenger accounts to turn their Facebook pages into 24/7, qualified lead gen machines. This can also be combined with “Message Us” ads for more effective Facebook ad campaigns.
Google Business Profile Integration
Get valuable contact information from local customers and drive them to your online or inperson stores using our live chat services. Turn your local searches into sales! Getting organic leads from local search has never been easier. By integrating this feature, you can directly connect customers to your physical store, thereby increasing sales.
Prospects can begin SMS conversations with agents directly from your websites.
Live Chat Agents
Tailored online chat solutions to fit your business needs. It is critical to respond to inbound inquiries as quickly as possible, as leaving things too long will result in the lead being lost forever. With uProChat, you never have to worry about missing out on potential leads that visit your website since our Virtual Assistant is available 24/7.
- English & Spanish
- Skill-Based Routing
- Multiple Chat Agents 24/7
- Call Connect
- Custom Branding
Virtual Assistant Software
We are more than just a CHATBOT. We automatically qualifies leads on your website 24/7.
The uProChat Virtual Assistant will ask specific qualification questions to your website visitors and create leads in your CRM system. Our software can accommodate the same logic as your CRM to route new leads. A comprehensive tool that gathers vital contact information, escalates chats to your team, qualifies and captures leads, as well as gathers your prospects’ availability to meet with your company.
A pop-up that appears as visitors attempt to exit your website reduces your site abandonment rate. Leads are automatically recognized by this intelligent feature, tracked by business hours, and escalated to your team instantly.
Boost Your Leads and Engage Your Prospects With Live Chat
Pairing uProChat with Your Social Media & Local SEO
Facebook Messenger + uProChat
Integrate uProChat with Facebook to connect with your customers. It is a powerful solution for generating leads in a way that engages prospects. Take advantage of direct engagement with qualified prospects.
- Integrate our software and service with your Messenger accounts to turn their Facebook pages into 24/7, qualified lead gen machines. This can also be combined with “Message Us” ads for more effective Facebook ad campaigns.
- With our Facebook Messenger Integration, your clients can reach out to your business instantly through convenient call-to-action buttons. Our agents chat on your behalf and optimize your Facebook communications channel.
Local SEO + uProChat
Engage your customers with uProChat for Google Business Profile. Get valuable contact information from local customers and drive them to your online or in-person stores using our live chat services.
- Getting organic leads from local search has never been easier. By integrating this feature, you can directly connect customers to your physical store, thereby turn your local searches into sales.
- Customers are routed according to their needs to your online or offline store through live chat. We can also provide information about your store hours, closings, holiday schedules, etc., placing the needs of your customers first. It connects your physical store with your digital customers to reduce friction in the customer journey.
As a proud participant of the Forbes Communications Council and Entrepreneur Leadership Network, our team navigates the rapidly evolving tides of the internet on a daily basis and keeps up-to-date on shifting digital technology trends.
Our Most Popular Packages
You only pay for the qualified leads. We define a qualified lead as the following:
- The Visitor Provides Their Name
- The Visitor Provides Their Contact Information
- The Visitor Is Seeking a Service Provided by the Business
- The Visitor Is Within the Business’s Geographic Service Area
Software + Live Chat Agents
- $150 one-time standard chat setup fee
- $100 one-time Spanish scripting setup fee
- $80 one-time setup fee for: Text-to-Chat, Exit Popup, or Google My Business Integration
- Facebook Integration & Call Connect (no charge)
- $100 per month to handle chats internally (leads captured by you are non-billable)
- We send 3 types of leads to you: Qualified Sales leads (billable), Current Client Service Inquiry (non-billable), Other: spam, career inquiries, visitors asking questions, etc. (non-billable)
Virtual Assistant Chatbot
We recommend the Virtual Assistant Chatbot for clients that don’t see much traffic or invest too heavily in their digital marketing:
- Basic: $150 monthly fee (Email-based lead delivery, minimal reporting, and customization)
- Pro: $220 monthly fee (Email & CRM based lead delivery, includes Call Connect & EP, customizable flows) Once captured, leads are sent to you in real-time via email, text message, pushed into your CRM, and/or connected to your office via telephone (Call Connect).
Let Us Help
Let Us Help
You Grow Your Business
No project is too large or too small for us. Whether it is a long-term, in-depth SEO campaign, or merely some marketing redirection, we are eager to assist you. Contact us today for a free consultation. We look forward to helping you expand your